Frequently Asked Questions
Search our online Knowledge Center for the answers to your questions. If you don't find the answer you're looking for, you can send us an e-mail and we'll respond back to you with an answer.
Have a question about your account? Need information about a product or service? Or just have general information to share? Email us at [email protected].
If you need assistance with your online/mobile banking password or username, please select the “Forgot Login” link on the login screen, or contact us by phone or in person at a branch.
Please do not send personally identifying information (e.g., Account #, Social Security Number, etc.) in your email.
Phone
Monday - Friday 7 a.m. - 7 p.m.
Saturday 9 a.m. - 1 p.m.
(559) 437-7700 or (800) 538-3328
Personal Telephone Access (PTA): English/Spanish: (559) 276-2265 or (800) 649-4782
In Person
Schedule an Appointment at an EECU branch office.
Branch Hours
(except the Clovis West branch)
Monday - Thursday 9 a.m. - 5 p.m.
Friday 10 a.m. - 6 p.m.
Clovis West branch
Monday - Friday 8:30 a.m. - 4:30 p.m.
Report a Lost/Stolen ATM/Debit/Credit Card:
Within the U.S.
1-800-538-3328
1-800-234-5354 - after hours
Outside of the U.S.
00-1-515-457-2080
Call collect (Visa credit card only) +1-303-967-1096
Connect With Us
Educational Employees Credit Union
P.O. Box 5242
Fresno, CA 93755
Fax
(559) 451-0198
Note: EECU does not accept unsolicited advertisements at this fax number.
Personal Telephone Access (PTA)
Call PTA anytime to check your balance, transfer money, make a loan payment, and more.
(800) 538-3328, option 2
